I once spoke to a lady named Andrea and at first i thought she was american bec she was so articulate and spoke good, american english. But then i asked where she was located and told me that she was in manila. No offense to indian tech support, but i believe Filipino technicians and customer support agents are the BEST! they are very cheerful and patient.

Ok, I’m risking falling into the colonial-mentality trap of “Waw! Perfect English!”, but I think this anecdote, located on Dell’s forums, could be a great answer to all them Filipino-CSR-haters.

But then again, I’ve “proven” nothing else except for our ability to provide great service to foreigners located halfway around the world. Anyone out there with a touching and true story of Filipinos serving each other?

On a related note, if anyone still doubts our Perpek English, LJ Serrano at You Had Me at Hello will shame you.